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Company Administrators

How to Documents

  • Roubler - SImplePay. When to create a new profile for an Employee and when to just update the Employee profile
  • How do I reset a User's Password
  • How do I check and update an Employee's username
  • How to check if a User has been deleted/archived
  • How to disconnect a Username from a profile so it can be used in a new profile
  • How do I check if The Employee is still onboarding
See all 9 articles

Trouble shooting

  • Log in issues - Troubleshooting for Administrators
  • Oh no! Supplied location or company header could not be accessed / Hmm something went wrong
  • We had an issue retrieving your data
  • Cannot login - Orphaned Username
  • Resolving "Unauthorized" Error During Login
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